WhatsApp Business Integration for Diviniket AI
Engage prospective clients directly in their primary messaging application. Diviniket AI connects to your official WhatsApp Business API phone number to answer inquiries and qualify leads 24/7.
Key Capabilities on WhatsApp
Automated Inbound Responses: When customers message your business on WhatsApp, the AI immediately analyzes the inquiry, references your ingested knowledge base, and replies within seconds.
Contact Lead Capture: The AI requests essential qualification details (such as project scope, budget, and requirements) during conversation and logs them in your dashboard.
Live Staff Takeover: Human team members can view active conversations in the Diviniket AI dashboard and take over communication at any time.
Configuration Steps
- Create an account at ai.diviniket.in.
- Navigate to Channels → WhatsApp in your tenant settings.
- Connect your verified Meta Business Manager account and official WhatsApp phone number.
- Select your trained AI agent to begin handling inbound messages automatically.